Legal & Compliance

Terms of Service

These terms govern your use of LayupAI services. Please read them carefully before using our platform.

Last updated: December 15, 2024

Fair Usage

Clear rules for acceptable use of our services

Your Rights

What you can expect from LayupAI

Legal Framework

The legal agreement between us

1. Acceptance of Terms

By accessing and using LayupAI services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of LayupAI's website, mobile application, and AI receptionist services (collectively, the "Service").

2. Description of Service

LayupAI provides an AI-powered receptionist and business communication platform that includes:

AI-powered phone call handling and routing

Automated appointment scheduling and reminders

Customer relationship management (CRM) tools

Business analytics and reporting

Integration with third-party business tools

3. Payment Terms

Subscription Fees

You agree to pay all fees associated with your chosen subscription plan. Fees are billed in advance on a monthly or annual basis, depending on your plan.

Payment Methods

We accept major credit cards and other payment methods as displayed in our billing system. You authorize us to charge your chosen payment method for all fees incurred.

Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refunds for other circumstances are evaluated on a case-by-case basis.

Late Payments

If payment is not received by the due date, your service may be suspended until payment is received.

4. Acceptable Use Policy

You agree to use LayupAI services only for lawful purposes and in accordance with these Terms. You agree NOT to use the Service:

To violate any local, state, national, or international law or regulation

To transmit any harmful, threatening, abusive, or defamatory material

To impersonate any person or entity or misrepresent your affiliation

To interfere with or disrupt the Service or servers

To reverse engineer, decompile, or disassemble any part of the Service

To use the Service for any fraudulent or illegal purpose

5. Service Availability and Maintenance

Uptime Guarantee

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice to maintain service quality and security.

Beta Features

Beta features are provided "as-is" and may be modified or removed without notice.

Intellectual Property

LayupAI IP

The Service and its original content, features, and functionality are and will remain the exclusive property of LayupAI and its licensors.

Your Content

You retain ownership of content you submit to the Service. By using LayupAI, you grant us a license to use this content to provide and improve our services.

AI Training

We may use anonymized data from your usage to improve our AI models, while protecting your privacy and confidential information.

Termination

Your Right to Terminate

You may terminate your account at any time through your account settings or by contacting customer support.

Our Right to Terminate

We may terminate or suspend your account immediately for violations of these Terms or for other conduct that we determine to be harmful to our service or users.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will retain your data as required by law and our data retention policies.

Disclaimers and Limitations

Service "As Is"

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, about the Service's reliability or suitability.

AI Limitations

AI responses may not always be perfect. You acknowledge that AI technology has limitations and you use the Service at your own risk.

Liability Limitations

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Maricopa County, Arizona.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our platform. Continued use of the Service after changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@hislayup.ai

Phone: 839.235.5961

Address: LayupAI Inc., Phoenix, AZ